Privacy Policy

At Shivosa CRM, we prioritize the privacy and security of the schools that use our platform and the student data they manage. This Privacy Policy outlines how we collect, use, and protect your information.

1. Information We Collect

We collect information you provide directly to us when you register an account, including your school name, admin email address, and encrypted passwords. Through your use of the CRM, you may also upload data regarding admission leads and student fee records.

2. How We Use Your Information

We use the collected data solely to provide, maintain, and improve the Shivosa CRM service. This includes authenticating user access, processing subscription payments via Razorpay, and facilitating WhatsApp automation rules you configure.

3. Data Security

We implement robust security measures, including bcrypt password hashing and JSON Web Tokens (JWT) for session management, to protect against unauthorized access. Our multi-tenant architecture ensures strict data isolation between different schools using the platform.

4. Sharing of Information

We do not sell, rent, or trade your personal information. We only share data with trusted third-party service providers (such as Meta for WhatsApp messaging and Razorpay for payment processing) strictly to the extent necessary to deliver our services.